Refund Request

Refund Request Form

In accordance to our Terms of Service, secitons Refund Policy for Robot Purchases, we would need a valid proof demonstrating the Robot’s lack of profitability.

Please fill the below contact form and upload the follwing:

1) full page screenshot with selected the History tab in MetaTrader

2) full page screenshot with selected the Experts tab in MetaTrader

3) full page screenshot with selected the Journal tab in MetaTrader

4) Account History report from MetaTrader

First Name

Last Name

Account Email We need this information to find your order.

Order ID We need this information to find your order.

Screenshot from your trading platform

Screenshot from MetaTrader Experts tab

Screenshot from MetaTrader Journal tab

Upload your account history report

Reason for refund request Please explain what is the reason for your refund request.

Are you familiar with our refund policy?

I have read the Terms and Conditions, secion Refunds and I am familiar with the conditions therein.